Cingular claims in its advertising that it's raising the bar for cellular services, especially following its acquisition of AT&T Wireless (my previous carrier).

Thus far I have yet to see my service improve.  On the contrary, my service has actually gone downhill in several places, not the least of which is where I live.  With AT&T I had coverage throughout my house.  Now, with Cingular, I have coverage in one corner of one room and out on the patio — and that's it.

If Cingular thinks it's improving service, they're sorely deceived.