I’m not sharing the name of my broker as yet, but I will share this e-mail I sent to them. The in-line edits are where I redacted the name.
I am preparing to change my [brokerage] e-mail address FOR THE THIRD TIME. Each e-mail address I provide to [your company] becomes overrun with stock-related spam (among other kinds, but that represents the majority). Since the e-mail address is only used for and shared with [your company], there is no question where the spammers are getting my addresses. Since the spam in question violates the federal CAN-SPAM laws, [you are] either criminally negligent in allowing my address to be compromised, or [are] aiding and abetting those engaging in federal crimes, or [are] intentionally hiring stock-related spammers in the hopes of drumming up additional business.
This is the only warning I am giving. Once I change my e-mail address — FOR THE THIRD TIME — any future spam received at that address will be used against you in a court of law at both the federal and state levels. Remember, my e-mail addresses are generated for specific purposes, so those addresses I’ve provided [you] have ONLY been provided to [you]. That means [your company] is SOLELY and WHOLLY responsible for their compromise and violation.
I expect immediate and decisive action on this issue. I expect the immediate cessation of this illegal act. I expect confirmation that this will not happen again.
Let’s see how they respond. And the answer is yes, I’m in a somewhat pissy mood today and I don’t know why.