Once again I'm going to verbally bash SBC for being unresponsive, deceitful and uncaring.

On Sunday (April 3) at 09:42 I sent a complaint to abuse@sbcglobal.net regarding DNS injection attempts from adsl-68-251-141-190.dsl.covlil.ameritech.net (68.251.141.190).  The person who has that DSL connection has been attempting — since March 20 — to force updates to my DNS servers for one of the domains I own.

I grepped the logs and sent all of the pertinent info to SBC so they could stop this person.  No harm has been done but it is an ongoing attack on my DNS servers and, since I get daily reports telling me about anything out of the ordinary, I finally decided to have it stopped.

I received a response from SBC just a few short minutes after I sent the complaint which said, among other things, "If you do not receive any contact within 48 hours of this acknowledgment please consider your case closed with action."

Today is April 6 and it is now 18:08, clearly more than 48 hours after my first report of the problem, and the DNS injection attempts are continuing.  In fact, the last one was only a few short minutes ago.

After all of the issues I've had with SBC (you can read about all of those issues here, here, here, here, here, here, here and here), this is just icing on the cake.  They've finally proven to me that they just don't give a shit about their customers or about dealing with people who are being attacked by their customers.

Obviously SBC believes that inaction is an action unto itself.  Pathetic little weasle of a company.